Create a better outcome
The mediation process
Pre-mediation discussions
Discover if mediation is right for you. These discussions helps you understand how conflict impacts you, your conflict style, and work on self-regulation in preparation for mediation. You’ll learn how Theresa supports all parties so they feel empowered and are able to take the next step.
Mediation sessions
Theresa takes both parties through the mediation process, ensuring your needs and concerns are shared in a respectful and constructive manner. You decide how to work on conflict, while Theresa gives you support and guidance.
Post-mediation support
If you need continued support after our engagement, Theresa helps you continue in your communication. Conflict isn’t easy, and we can all use help to be successful.
Workplace conflict focused on technology
After many years of consulting in information management and IT, Theresa has seen how festering conflicts prevent organizations from moving forward and realizing their potential. They also drain employee morale and divide coworkers. Theresa can help you create a better outcome in your work environment. (Please note this service is not for workplace assessments.)
Contact Theresa
Interested in working together? Send in your contact details and Theresa will be in touch shortly.
Theresa Putkey has been a consultant since 2004, focusing on change within organizations. On her projects within government, crown corporations, non-profits, and multinational corporations, she has encountered a lot of conflicts!
These conflicts are often surprising and take us off guard. They can derail projects and friendships, and negatively affect workplace morale. Being in conflict can be worrisome, distracting, isolating, and physically and emotionally draining.
Her overall aim is to help people engage better in conflict, communicate better, and create better outcomes.
She holds a Bachelor’s from the University of California, Davis, a Master’s of Library and Information Science from San Jose State University, and a Certificate in Conflict Resolution from the Justice Institute of British Columbia.
Since 2004, she has been a researcher, content strategist, and information architect. In 2024, she started her mediation practice.
When not consulting and mediating, Theresa cycles, swims, pets dogs, gardens, and travels.
